Ergomed CARE™: Supporting Patients for Better Clinical Trials

At Ergomed, we recognize the pivotal role of patient engagement in the success of clinical studies. We actively collaborate with patient organizations, fostering a two-way communication channel to disseminate information about clinical trials and provide support. This collaborative approach also helps us better understand our client’s needs.

We understand that each study and each patient is unique. The Ergomed CARE™ approach offers patients and their families a complete ecosystem of patient support services during clinical studies. Our patient-centric clinical trials approach allows our experienced specialists to tailor their strategies to each patient, ensuring they feel understood and cared for.

This support starts with a profound understanding of the patient’s longitudinal journey through the disease, along with the journey of the caregivers. This knowledge allows us to advise the sponsor on the creation of protocols optimally sensitized to the patient and fully aligned to the collection of the needed clinical trial data. This support can also include more logistically focused activities such as transportation (international or local), reimbursement services, and cross-border referrals to make new treatments available to underserved patients.

Our dedicated Patient Engagement Team, comprised of experienced professionals in clinical trial design and execution, is involved in every stage of the process. We prioritize patient-centricity by listening to and addressing patients’ and their care partners’ needs. We collaborate closely with study sponsors to connect with patients and their advocates and educate patients and care partners about the clinical trial experience.