Ergomed CARE™: Supporting Patients for Better Clinical Trials

At Ergomed, we understand that meaningful patient engagement is essential to the success of every clinical study. Through our unique Ergomed CARE™ approach, we deliver a fully integrated ecosystem of patient-centric clinical trial support services designed to meet the needs of patients, caregivers, and sponsors alike.

We understand that each study and each patient is unique. The Ergomed CARE™ approach offers patients and their families a complete ecosystem of patient support services during clinical studies. Our patient-centric clinical trials approach allows our experienced specialists to tailor their strategies to each patient, ensuring they feel understood and cared for.

This support starts with a profound understanding of the patient’s longitudinal journey through the disease, along with the journey of the caregivers. This knowledge allows us to advise the sponsor on the creation of protocols optimally sensitized to the patient and fully aligned to the collection of the needed clinical trial data. This support can also include more logistically focused activities such as transportation (international or local), reimbursement services, and cross-border referrals to make new treatments available to underserved patients.

At Ergomed, our Patient Engagement Team plays a central role in delivering patient-centric clinical trials. Composed of experienced professionals in clinical trial design, operations, and patient support, the team is actively involved at every stage—from protocol development to closeout. We prioritize patient-centricity by listening to and addressing patient and care partner needs. We collaborate closely with study sponsors to connect with patients and their advocates and educate patients and care partners about the clinical trial experience.