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Register for Latest Ergomed Group Webinar on Vendor Management

Are you interested in learning more about Vendor Management in the field of Clinical Research & Pharmacovigilance? Our upcoming webinar on August 29th will provide you with an in-depth understanding of this critical aspect of the industry.


The concept of Vendor Management encompasses a comprehensive range of essential activities, including vendor research, strategic sourcing, and evaluation of pricing and capabilities. However, it is often misconceived that a Vendor Manager or Vendor Management department merely seeks the lowest cost third-party suppliers. In truth, Vendor Management entails an approach that extends beyond mere procurement.

In addition to these overarching responsibilities, Vendor Managers actively engage in daily tasks such as contract negotiations, performance assessment, and fostering mutually beneficial relationships. Vendor Managers in Clinical Research & Pharmacovigilance are driven by an unwavering commitment to forge strong partnerships built on transparency, openness, and dedication to discovering innovative solutions, all while ensuring financial stability.


You can choose between one of 3 sessions available for this webinar on August 29th:

  • Session 1: Tue 29 Aug, 6am EDT | 11am BST | 12pm CEST
  • Session 2: Tue 29 Aug, 10am EDT | 3pm BST | 4pm CEST
  • Session 3: Tue 29 Aug, 2pm EDT | 7pm BST | 8pm CEST



  • Understanding Vendor Management
  • Essential Activities of Vendor Managers
  • Managing Vendor Relationships


At the end of the webinar, you will have the opportunity to ask our expert any questions you may have.




“Building Bridges to Success: The Essential Role of Vendor Managers in Clinical Research & Pharmacovigilance”




About our expert speaker

Louise Donaldson
Associate Director, Vendor Management, Ergomed

Louise has been working in the pharma industry for the past 18 years, supporting business development and proposals teams before transitioning to contracts and vendor management. Three years ago, Louise joined Ergomed and took charge of vendor management, a responsibility primarily handled by the operational teams. Since her arrival, she has implemented a comprehensive Vendor Management process, encompassing initial selection, assessment, contracting, and governance. To streamline operations, she successfully introduced Salesforce as a centralized database for tracking vendors, contracts, capabilities, and performance. Additionally, Louise established an internal SharePoint site to facilitate seamless information sharing across all departments within Ergomed. Currently, she manages a dedicated vendor management group, entrusted with providing full support to operational teams in all vendor-related matters.



If you have any questions about our webinar, feel free to contact us.

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